Privacy Policy

Last Updated: 8 November 2026

At CelebrationBD, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and how we protect it when you visit our website, place an order, or contact us.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

• Full name

• Mobile phone number

• Email address

• Delivery address

• Order and purchase details

• Payment-related transaction information

• Messages or information you provide when contacting us

We may also collect certain technical information when you browse our website, such as your IP address, browser type, device information, pages visited, and cookie-related data.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

• Processing and confirming orders.

• Arranging product delivery.

• Verifying payments and transactions.

• Providing customer support.

• Managing returns, exchanges, and refunds.

• Communicating important order updates.

• Improving website performance and customer experience.

• Maintaining website security.

• Sending promotional messages where you have provided the required consent.

• Meeting applicable legal and regulatory obligations.

3. Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential website functions, remember shopping preferences, maintain shopping cart information, and improve your browsing experience.

Analytics or advertising technologies, such as Google Analytics or Meta Pixel, may be used where enabled on our website and subject to applicable privacy requirements.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

4. Sharing Your Information

We may share relevant customer information with trusted service providers when necessary to operate our business, including:

• Delivery and courier companies.

• Payment service providers, including bKash and Nagad where applicable.

• Website hosting and technical service providers.

• Customer support and website service providers.

• Analytics or advertising service providers, where used.

We may also disclose information when required by applicable law or a valid request from an authorized authority.

We do not sell customers’ personal information.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, process orders, provide customer support, resolve disputes, and comply with applicable legal and business record-keeping requirements.

7. Your Privacy Rights and Choices

Subject to applicable law, you may contact us to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where legally permitted.

• Withdraw consent for consent-based processing.

• Opt out of promotional messages.

To make a privacy-related request, please contact us using the details below.

We may need to retain certain records where required by law or for legitimate business purposes.

8. Children’s Privacy

Our website is intended for general online shopping and is not specifically directed at children.

We do not knowingly collect children’s personal information without the appropriate consent or authorization required under applicable law.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

We encourage customers to review the privacy policies of those websites before sharing their personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website services, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

11. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact us:

Business Name: CelebrationBD
Email: admin@celebrationbd.com
Phone: 01581100686
Business Address: 12/C, 12/10 Mirpur, Pallabi, Dhaka, Bangladesh
Website: https://www.celebrationbd.com